Privacy policy

Last updated: September 2026

At Bina Jewels, we respect your privacy and are committed to protecting the personal information you share with us when you visit or purchase from our website.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you visit or place an order on our website, we may collect information such as:

  • Name
  • Billing and shipping address
  • Mobile number
  • Email address
  • Order and purchase details
  • Payment-related information required to process your order
  • Device, browser and website usage information
  • Information you provide when contacting our customer support

We only collect information that is reasonably necessary to operate our website and provide our services.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm and communicate about your orders
  • Provide customer support
  • Process exchanges and other service requests
  • Send important updates regarding your orders
  • Improve our website, products and customer experience
  • Prevent fraud, misuse and unauthorized activity
  • Comply with applicable legal requirements

If you choose to receive promotional communications, we may also use your contact information to send updates, offers and information about Bina Jewels.

3. Payment Information

Payments made through our website are processed through third-party payment service providers.

Bina Jewels does not intentionally store your complete debit card, credit card, UPI or other sensitive payment credentials on our own systems.

Payment information is handled according to the applicable policies and security practices of the payment service provider.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember certain preferences
  • Understand how visitors use our website
  • Improve website performance
  • Support marketing and advertising activities where applicable

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing of Information

We may share necessary information with trusted service providers who help us operate our business, including:

  • Payment processing providers
  • Shipping and delivery partners
  • Website and technology service providers
  • Analytics and marketing service providers
  • Customer support providers

These parties receive information only as reasonably necessary to provide their services.

We may also disclose information when required by law, legal process, or to protect our rights, customers, website or business.

We do not sell your personal information to third parties.

6. Data Security

We take reasonable measures to protect the information we collect from unauthorized access, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Third-Party Services

Our website may use third-party services such as payment providers, shipping services, analytics tools, advertising platforms or other technology providers.

These services may process information according to their own privacy policies and terms.

8. Your Choices

You may contact us if you want to:

  • Ask about personal information associated with your order
  • Request correction of inaccurate information
  • Ask questions about how your information is used
  • Unsubscribe from promotional communications

Some information may need to be retained when required for order records, legal, accounting, fraud-prevention or other legitimate business purposes.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable requirements.

Any updated version will be posted on this page with a revised Last Updated date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Bina Jewels
Email: support@binajewels.com